General Terms and Conditions governing online orders submitted by end users

Version: 17.10.2005

Section 1 Application and Scope of the General Terms and Conditions

Online orders submitted via our Kur-Royal homepage are governed solely by the following General Terms and Conditions issued by Kur- und Kongrß-GmbH, Postfach 1845, 61288 Bad Homburg v. d. Höhe, Germany (Telephone: 06172-178-178, e-mail:, as amended and valid at the time of placing the order. The General Terms and Conditions can be printed out or downloaded in PDF format. Any other terms and conditions not included in these General Terms and Conditions are only valid if confirmed in writing by Kur- und Kongreß-GmbH Bad Homburg v. d. Höhe.

Section 2 Conclusion of Contracts

(1) Internet orders can be placed comfortably and 24/7 using our customer-friendly Home Shopping. The information that is indicated on the home page or provided during the order process concerning the services and pricing is subject to confirmation and without obligation.

Section 3 Delivery Terms

(1) The Kur Royal Day Spa dispatches its vouchers to any address in the world. Vouchers are delivered free of postal charges within the Federal Republic of Germany. Postage to other destinations is invoiced at cost.

Section 4 Payment Terms

(1) After checking your order, you will receive written or e-mail confirmation from Kur- und Kongreß-GmbH Bad Homburg v.d. Höhe. Payment is due upon receipt of your order confirmation.

(2) Payment must be effected by credit card, details of which must be provided on the online order form. The relevant amount will be debited upon dispatch of the voucher.

(3) Overdue payments incur default interest at a rate of 5% over the current base rate as published by the European Central Bank unless you are able to prove that no or only minor losses have been suffered.

Section 5 Compensation

Compensation for violations of obligations arising from the contractual relationship is only payable in accordance with statutory requirements and in cases of premeditation or gross negligence.

Section 6 Data Protection / Credit Check

The customer data needed to process the order will be stored in accordance with data protection regulations. All personal details will, of course, be treated in the strictest confidence.

Section 7 Miscellaneous

(1) Differences of opinion and legal disputes arising in connections with the business relationship will by governed solely by German law, with EU purchasing law excluded.

(2) Complaints should be filed with the addressee listed in Section 1.

Section 8 Severability Clause

If one or more of the clauses of these General Terms and Conditions should be or become invalid in whole or in part, this does not affect the validity of the remaining clauses.

Section 9 Venue

Where permissible, Bad Homburg v. d. Höhe is deemed to be the venue for all claims arising from this business relationship.

Section 10 Information concerning Purchasers' Rights of Revocation

(1) Right of revocation:

You are entitled to revoke your order in writing, e.g. by letter, facsimile or e-mail, within two weeks without indicating any reasons. You may also return the vouchers instead of submitting a written revocation. The revocation period commences upon receipt of the ordered vouchers. The revocation period is deemed to have been observed if the notice of revocation is dispatched or the vouchers returned within the stipulated period.

The revocation must be sent to the following address:

Kur- und Kongreß-GmbH, P.O. Box 1845, 61288 Bad Homburg v. d. Höhe, Germany

or to the following e-mail address:

(2) Consequences of revocation

If the right of revocation has been validly exercised the mutually rendered services must be returned.